REFUND AND CANCELLATION POLICY

At Heltar Technologies Private Limited, customer satisfaction is our top priority. We understand that there may be occasions when you need to cancel an order or request a refund, and we aim to make this process as clear and fair as possible.

If you wish to cancel your subscription, please notify us via email at contact@heltar.com or call us at +91 80057 56750 within 3-5 days of placing your order. Subscriptions can be cancelled at no charge if the request is made before the service has been initiated or accessed. Once the subscription has been activated or service usage has begun, cancellation may not be possible.

All refund requests are subject to review and approval by our customer service team. Once approved, refunds will be processed to the original method of payment within 3-5 business days.

For any questions or to request a cancellation or refund, please contact us at:

Email: contact@heltar.com

Heltar Technologies Private Limited

Phone: +91 80057 56750

We appreciate your business and are here to assist you with any concerns.

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Heltar is an official Business Solution Provider (BSP) affiliated with Meta to offer WhatsApp Business API services to enterprises and SMEs. Our platform, HeltarChat, enables seamless customer engagement, campaign automation, and personalized app integrations through our Marketplace.

Registered Office: House No. 81, Shiv colony, Sector-22, Faridabad, Haryana CIN: U62091HR2023PTC113176
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