WhatsApp can lift your revenue fast, or leave you with a confusing bill. Gallabox now shows India plans ranging from ₹5,999 to ₹24,999 monthly. Here is a tight breakdown you can trust, plus a head-to-head on why many teams choose Heltar when they want predictable platform costs.
Summary at a glance
Plans in INR, billed quarterly. Growth ₹5,999, Scale ₹12,999, Pro ₹24,999 per month, each plan card shows 6 users included. Pro also carries a 5% off badge on template message charges.
Usage is per message. From 1 July 2025, WhatsApp billing is per template message by category and country. Service replies are free on newer plans.
Paid add-ons. Gallabox lists Shopify $5 per month, Additional users $15 per month, and Additional channels $20 per month.
Free trial. You can start with a short free trial before committing.
If you want platform spend that stays steady as flows get deeper, Heltar prices per automated session with simple Meta markups and unlimited team members.
Is WhatsApp API free?
The WhatsApp Business app is free for basic use. The API is not. With Gallabox or any BSP you pay a plan fee and usage. Usage is now per delivered template message. Category and country decide the rate. Service replies remain free on newer plans.
Gallabox costs in India - line by line
1) Recurring subscription
Growth — ₹5,999 per month, billed quarterly, 6 users
Scale — ₹12,999 per month, billed quarterly, 6 users
Pro — ₹24,999 per month, billed quarterly, 6 users, 5% off badge on template message charges
Each plan page links out to “Template message charges” for the usage layer.
2) Usage
WhatsApp moved from conversation pricing to per-message pricing on 1 July 2025. Your spend now scales with how many templates you send and which category you use, for each recipient country. Service replies are free on newer plans. Plan your pushes by message count, not just audience size.
3) Add-ons and over-the-bill items
Shopify integration — $5 per month
Additional users — $15 per month on Growth, Scale, Pro
Additional channels — $20 per month on Scale, Pro
Zoho integration — listed free on plan cards
These sit on top of your plan fee and the WhatsApp usage line.
4) Free trial
Gallabox shows Start for free on plan cards and offers a short trial so you can test flows and inbox before paying.
Gallabox plans in India — what the cards show
Below is the same content reorganized for quick scanning by feature.
| Feature | Growth | Scale | Pro |
|---|---|---|---|
| Monthly fee, billed quarterly | ₹5,999 | ₹12,999 | ₹24,999 |
| Users included | 6 | 6 | 6 |
| Template message charges note | Link on card | Link on card | Link on card, badge shows 5% off |
| Chatbot builder | Basic connectors | Advanced connectors and utilities | AI-powered chatbots |
| Analytics | Messaging and chatbot analytics | Same as Growth | Same as Scale |
| Broadcast | Segmented broadcasts | Plus drip campaigns | Plus dynamic forms |
| Team inbox | Shared inbox with collaboration | Team management and custom roles | Priority support added |
| API | Basic messaging API | Advanced messaging API, webhooks, broadcast and template APIs | Enterprise security, IP restrictions, number masking |
| Integrations | 30+ native integrations, WhatsApp catalogs | Multiple WhatsApp numbers or channels, WhatsApp native payment | Custom integrations via sales |
Practical takeaway: Growth cannot add more than the included seats via the plan itself. Pro and Scale are where deeper automation lives, and they are the tiers where you will most often buy add-ons and push template volumes.
The new usage model — what changes in your math?
Every template is a billable event outside free windows. A marketing nudge, a reminder, and a follow-up are three billable templates.
Category matters. Marketing, Utility, and Authentication have different rates in the WhatsApp rate card.
Service replies remain free. That helps support teams, but campaign and lifecycle templates still meter by message.
Forecast tip: model by message count per campaign, then add a buffer for retries and language splits.
Pros & Cautions
Where Gallabox fits?
You want WhatsApp campaigns, flows, and a helpdesk in one place, and you are fine tying cost to message volume.
You use Shopify or Zoho and prefer native connections.
What to watch?
Per-message pricing means richer journeys increase cost as you add templates.
Paid add-ons stack up as teams and brands grow. Seats, extra numbers, and Shopify all add monthly lines.
Pro is pricey. Moving to AI agents, enterprise security, and priority support means a big jump in base fee.
How Heltar compares for India teams?
Heltar prices per WhatsApp number, then meters platform usage per automated session after free credits. One session covers a full flow for a contact inside a 48-hour window. Add checks, branches, and reminders without changing the Heltar platform fee for that contact. Unlimited team members are included.
Heltar's Pricing
Starter 50 dollars per number per month, $0.03 per session after credits, Meta markup 10%
Growth 80 dollars per number per month, $0.02 per session after credits, Meta markup 8%
Pro 150 dollars per number per month, $0.001 per session after credits, Meta markup 5%
Side-by-side
| Category | Gallabox (India) | Heltar |
|---|---|---|
| Platform meter | Per message by category and country | Per automated session after free credits |
| Seats | 6 included on each plan, more seats cost extra | Unlimited team members included |
| Add-ons | Shopify $5, additional users $15, additional channels $20 | WhatsApp flows, hybrid AI, and CRM included in base plan |
| Predictability | Cost rises with every added template | Cost stays steady while you add steps inside a session |
| When cheaper | Light campaigns with few templates | Multi-step journeys, larger teams, many reminders |
Bottom line: if your plan is heavy on campaigns and follow-ups, Gallabox’s per-message meter climbs fast. Heltar keeps platform spend stable while you deepen automation, add users, and scale flows.
Final word
Gallabox’s India plans are clear, and the new message-based model is simple to understand once you model by template and category. If you want a plan that stays predictable as you design richer flows and grow your team, Heltar’s per-session pricing and unlimited seats make the math easier.
Book a quick demo and we will map your volumes into a side-by-side cost view, with clean steps to launch.
