Error code 132007 occurs when the content of your message template violates WhatsApp’s policies, leading to its rejection. This error is accompanied by the message, “Template content violates a WhatsApp policy.” This issue is commonly tied to improper formatting or non-compliance with WhatsApp’s messaging guidelines.

Here’s an easy-to-follow guide to understand and resolve this error.

How to Fix Error 132007?

Step 1: Review the Rejection Notification

  • A rejection notification is sent via email, specifying the reasons for rejection.

  • You can also check rejection details in the Business Support Home:

    1. Navigate to Account Overview.

    2. Click View my accounts.

    3. Select your Meta Business Account.

    4. Choose your WhatsApp Business Account (WABA).

    5. Locate Rejected Message Templates for detailed feedback.

Step 2: Correct & Resubmit Template

Make corrections according to the reason specified for template rejection. Once corrections are made, resubmit the template for approval in WhatsApp Manager. Wait for approval before attempting to use the template again.

For more troubleshooting tips related to WhatsApp Business API, check out our other blogs at heltar.com/blogs.