Troubleshoot

Resolving the API Service - Temporary Downtime or Overload Error (Error Code 2) on WhatsApp

The "2: API Service - Temporary Downtime or Overload" error on WhatsApp API indicates that the WhatsApp Business Platform is temporarily unavailable due to service downtime or being overloaded with requests. This issue is typically temporary and resolves on its own and you cannot really do anything to make it go away.

What Can You Do?

  • Visit the WhatsApp Business Platform Status page to confirm whether there is a known service outage or maintenance.

  • If the platform is overloaded or undergoing maintenance, wait and retry your request after some time.

For insights on troubleshooting errors on WhatsApp Business API, check out our blogs at heltar.com/blogs.

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