# How to build a flow-bot in Gupshup in 10 minutes
Author: Prashant Jangid
Author URL: https://www.heltar.com/blogs/author/prashant-jangid
Published: 2025-05-07
Category: WhatsApp Chatbot
Category URL: https://www.heltar.com/blogs/category/whatsapp-chatbot
Tags: WhatsApp Chatbot, Gupshup
Tag URLs: WhatsApp Chatbot (https://www.heltar.com/blogs/tag/whatsapp-chatbot), Gupshup (https://www.heltar.com/blogs/tag/gupshup)
URL: https://www.heltar.com/blogs/how-to-build-a-flow-bot-in-gupshup-in-10-minutes-cmadoyps400d8g9xi18o7peti

Looking to build and publish a chatbot on **WhatsApp** or **Facebook Messenger** using **Gupshup**—without coding? Follow these simple steps to create a bot effortlessly.

## Step-by Step process to Build a Chatbot in Gupshup

### Step 1: Create a New Bot

Log in to **Gupshup** and navigate to the **My Bots** section.  Click **+** to add a new bot and enter a **bot name** and a **brief description** to define its purpose.

![Bot name and description](https://prod.superblogcdn.com/site_cuid_clnw4nrag2342701vpmufcj1n2w/images/image-cp-1746607709336-compressed.png)

### Step 2: Choose a Bot Builder

Select **Flow Bot Builder** to create your bot visually.

![Types of method available to create a Bot](https://prod.superblogcdn.com/site_cuid_clnw4nrag2342701vpmufcj1n2w/images/image-cp-1746607829549-compressed.png)

### Step 3: Create Messages

Click on the **\+** button in the message section to add a new message. Choose from multiple message types:

- **Welcome** - First message a user sees.
- **Text** \- A simple text message.
- **Poll** \- A text message with two options for users to choose from.
- **Survey** \- Similar to a poll, but with at most three options. You can also install URLs and phone numbers in the options.
- **Carousel** \- Display multiple items (title, image, body) in a scrollable format.

- **Quick Reply** -Allows users to respond instantly with predefined choices.
- **Image, Audio, Document & Video—** Enter the corresponding URL to be displayed to the user.

### **Step 4: Link Messages**

Each message has a **label** serving as an identifier. Use these labels to connect messages and create seamless interactions.

### Step 5: Test and Publish

Test your bot via [**Gupshup Proxy Bot**](https://www.messenger.com/t/gupshupproxybot) on Facebook Messenger. Type out ‘proxy <botName>’ to activate the bot you have just created. You can read more about the Gupshup Proxy Bot [here](https://www.gupshup.io/developer/docs/bot-platform/guide/test-with-proxy-bot).

![Gupshup](https://prod.superblogcdn.com/site_cuid_clnw4nrag2342701vpmufcj1n2w/images/image-cp-1746608799048-compressed.png)

Once you have finished designing your bot, hit the ' **Save and Publish**' button. Provide your authentication for your Facebook profile. Once finished, click the ' **Publish**' button.

Congratulations! Your bot is now live and ready to engage users.

However, **Gupshup** lacks certain essential features in its bots and restricts some messaging types. Additionally, its **pricing structure is complex**, often including hidden costs. Therefore, it's crucial to choose a **business solution provider that** offers **comprehensive functionalities** in the most **cost-effective** way.

## Why choose Heltar over Gupshup?

**Metric**

Gupshup

**Heltar**

**Bot features**

Limited features

Advanced Features with OpenAI and other platform integrations

**Pricing Structure**

Tiered, complex

Simplified, transparent

**Customer Support**

Limited (No setup support in Starter and Growth plan)

Full support for all customers

**User Interface**

Complex & Difficult to navigate

Intuitive & user-friendly

> Whether you’re starting fresh or planning to switch BSPs, Heltar offers a smooth transition process. You can start with a **[free trial](https://app.heltar.com/register)** or **[book a demo](https://heltar.com/demo.html)** to explore the platform firsthand.

Need help with the migration? Check out our guide: All **[You Need to Know About WhatsApp Business API BSP Migration](https://www.heltar.com/blogs/all-you-need-to-know-about-whatsapp-business-bsp-migration-cm43dovm20002pn0vlj30ssa9)**.

For more tips, insights, and success strategies, explore the [Heltar Blogs](https://heltar.com/blogs).


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